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REDACTING IN NITRO PRO


Tish Malinak
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Tish Malinak

I bought Nitro Pro to be able to redact and I can mark for redaction but apply is grayed out.  Go to save and it says pending redactions need to be applied.  How can I apply the redactions?!?

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Leslie Villarin

Hello @Tish Malinak

Thanks for reaching out to us!

I tested this on my end and I can mark and apply redactions like usual. Can you please send me the exact build of Nitro you are using (Help >> About Nitro Pro),  a screenshot of what you are seeing and a copy of the file you are trying to redact?

If you redact a different file, are you getting the same issue?

I look forward to your response.

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