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Erik Corkran
Posted

Receiving DNS error when attempting to access any download links.

Attempted this link first, though mxtoolbox shows: "dns record not found" for domain install.nitropdf.com
https://install.nitropdf.com/professional_13353685/release_tracking/retail/nitro_pro13.exe?loc=productUpdates&ref=https%3A%2F%2Fwww.gonitro.com%2Fcontact-sales&id=null

DNS error here:
https://mxtoolbox.com/SuperTool.aspx?action=a%3ainstall.nitropdf.com&run=toolpage

Please fix.  New computer, bought upgrade and cannot install.

  • Official Nitronaut
Posted

Hello Erik,

Thanks for your message!

There is an issue with our downloads page and our team is currently fixing it. Please try downloading the installers again later.

We sincerely  apologize for the inconvenience. 

Please let me know if you have other questions.

katie hawkins
Posted

I get the same error and I just purchased the full version. 

Erik Corkran
Posted

Thanks much for response!  No problem, I'll try again in a bit.

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