Bj Marowitz Posted April 2, 2021 Report Share Posted April 2, 2021 When license is checked on the portal, reports back that serial is for v12 and has no activations. License is for v11. Will not activate. Old computer, Win7, new computer Win10. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 2, 2021 Official Nitronaut Report Share Posted April 2, 2021 Hello @Bj Marowitz, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 11? Lastly, a screenshot of the error message you have received after entering your serial number. To find out how to take a screen shot using Snipping Tool, check out this link: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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