Missing email with serial number

[David Hynes]

Hello I purchased nitro pro 13 and I never received an email with my serial number. Could someone help me with this please  

than you

[Reymund Oyong]

Hi @David Hynes,

Thank you for reaching out to us through our Community Forums!

The invoice receipt that contains the serial number was sent to your ******@laurentide.com email address. I have generated it again and sent to that email address.

Please check your inbox as well as the spam/junk mail folder then look for the email that contains 'Your Nitro Pro 13 order'.

Kind regards,

[Jennifer Arseneault]

I am in the same boat - took the money but did not get the email with serial to activate.  Customer service is impossible to get a hold of - already regretting this purchase.

[Reymund Oyong]

Hi @Jennifer Arseneault,

Thank you for reaching out to us through our Community Forums!

I've sent you a direct message with the details of your Nitro Pro 13 serial number. Please check on it and hopefully you will be able to install Nitro Pro 13 and activate using that serial number. 

Kind regards,