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Nitro Pro 11 freezing and crashing with large PDfs (1k+ pages)


Jason Powell

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Jason Powell

Hello,

One of our users has been having some trouble with Nitro Pro 11 freezing/crashing when working on PDFs around 1,000 pages or larger.  The current one having issues is a 250MB file.
We are using Windows 10 with 8GB RAM and are pulling the file over a network connection from our server.

V. 11.0.8.470

What can we do to help alleviate these freezes and crashes that are causing a loss of unsaved work?  

Will increasing the RAM help?  Would there be limitations using a file on a networked drive? 

Any help is appreciated!

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