Version 9 on old laptop that was hacked.

[Bob Norton]

Purchase info from Cleverbridge points to a nitro web server that is invalid. I understand what the problem is from others posts. I need you guys to provide the next steps to resolve this.  regards,  Bob Norton

[Leslie V]

Hello Bob,

Thank you for your message - I can help you out.

Please note, we no longer support Nitro Pro 9. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

You can either upgrade to Nitro Pro 13: https://www.gonitro.com/pro/upgrade

Or install the latest Nitro Pro 12 update so you can continue using your purchased license: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 9 serial number.

I hope this helps. 
 

[Bob Norton]

Leslie,   I need my license number. I have provided the information to you via PM. Let me know if there is anything else you need from me.

Bob

[Leslie V]

Hello @Bob Norton

I sent a direct message as well.

Cheers!