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Nitro Pro 32-bit Installer No Longer Works


Michael Clarke
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Michael Clarke

Hello!  We have six Nitro Pro 11 licenses and a 32-bit installer that was provided when we purchased the product.  It seems the 32 -bit installer will no longer work and says it is not compatible with the 64-bit version of Windows.  Curiously we have always used this installer just fine on 64-bit Windows 10 as that's the only version we deploy.  Try as I might, I cannot find a 64-bit installer for Nitro 11. Also, will our keys work to register a 64-bit installation?

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  • Official Nitronaut

Hello @Michael Clarke

Thank you for reaching out to us through our Community Forums!

Please note, we no longer support Nitro Pro 11. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

You can either upgrade to Nitro Pro 13: https://www.gonitro.com/pro/upgrade

Or install the latest Nitro Pro 12 update so you can continue using your purchased license: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 11 serial number.

I hope this helps!
 

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