Paul Gable Posted April 19, 2021 Report Share Posted April 19, 2021 My client is having issues printing PDF's when she downloads them fresh from a website into Nitro. Nitro is the default PDF handler, and works fine otherwise (document conversions, printing already saved documents on their server) but crashes only in this instance. I have verified that Nitro is updated, and this happens regardless of the browser (Chrome, Firefox, IE/Edge). The system reports an error and points to two files, an XML file and a DMP file. I'm able to get to the DMP file, but the XML file is gone by the time I get to the directory. Please let me know what my next steps are. I'm happy to insert the DMP file as needed. Paul Link to comment Share on other sites More sharing options...
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