Jump to content

Can't activate, error 24.


Carl Bedard
 Share

Recommended Posts

Carl Bedard

Hello, I tried everything to reactivate an installation on a new computer for my license, and I always get the error 24.  I tried upgrading version 11 to 12, and it still doesn't work.  Your system says there is 0 number of activations.  I need help please.

Link to comment
Share on other sites

Carl Bedard

Hello, I see a a lot replies to everyone else, except my request.  Is my question unclear maybe?  Could I please get help.  I have a version 11 of Nitro PDF Pro that I want to install on a new PC, and I cannot activate my license.  I tried everything listed about Problems Activating Nitro Pro.  I need your help please.

Link to comment
Share on other sites

  • Official Nitronaut

Hello Carl,

Thank you for your message - I can help you out.

Please note, we no longer support Nitro Pro 11. It has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/nps/product-details/sunset-policy

You can either upgrade to Nitro Pro 13: https://www.gonitro.com/pro/upgrade

Or install the latest Nitro Pro 12 update so you can continue using your purchased license: 
https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 11 serial number.

I hope this helps. Let me know if you require anything else.
 

Link to comment
Share on other sites

Carl Bedard

Thank you for your help.  For some reason on my first try when I installed Nitro Pro 12 it didn't want to activate.  I reinstalled it after your message and for some reason it was already activated.  Very strange.  Thank you.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.