Ron Rosenblat Posted April 20, 2021 Report Share Posted April 20, 2021 I am a paid user. Getting Error 401 on start of the app Link to comment Share on other sites More sharing options...
Ron Rosenblat Posted April 20, 2021 Author Report Share Posted April 20, 2021 (edited) serial 23460x-xxxxxx-xxxxxx Edited April 20, 2021 by AllainU Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 20, 2021 Official Nitronaut Report Share Posted April 20, 2021 Hello @Ron Rosenblat, Thank you for reaching out to us through our Community Forums! We are pleased to inform you that we have released a recent update that addresses the 'Error 401' issue so kindly update to our latest build by downloading our direct installers below: x32 http://install.nitropdf.com/professional_13381739/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13381739/en/retail/nitro_pro13_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 5. After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number (I sent you privately). Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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