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Activation code not working in transfer

Andy Burns

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Switching to new computer after hard crash.  Can not get activation code to work.

Had done new upgrade to servers.  First brought in 2017


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Reymund Oyong

Hi @Andy Burns,

Thank you for reaching out to us through our Community Forums!

Our activation servers for older versions of Nitro Pro were retired, thus any new activation or deactivation attempts on these versions will no longer work. Old licenses were migrated to the upgraded activation servers.

To resolve your activation issue, please install Nitro Pro by downloading the installer from the following location: 
https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link

Once that specific build of Nitro Pro 12 is installed, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate.

Kind regards,

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