Jump to content

Deactivate NitroPro on computer that no longer exists

Scott Stoller

Recommended Posts

Scott Stoller

Had Nitro 11. Two of the computers no longer exist (bad drives). Looking for a way to reuse those two licenses, was a five user bundle/1 license number.

Is there a way for Nitro to invalidate all five and I can reinstall on all of the current PC's, or any other solutions.

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Hi @Scott Stoller,

Thank you for reaching out to us through our Community Forums!

Our activation servers for older versions of Nitro Pro were retired, thus any new activation or deactivation attempts on these versions will no longer work. The old licenses were migrated to the upgraded activation servers.

To continue using your serial number, please install Nitro Pro by downloading the installer from the following location: 
https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link

Once that specific build of Nitro Pro 12 is installed, activate it by going to the Help tab > About Nitro Pro > Activate. Enter the serial number then click on Activate.

If you experience an issue activating Nitro Pro, please provide your serial number so we could further check.

Kind regards,

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.