Martina Tilola Posted April 26, 2021 Report Share Posted April 26, 2021 Dear support, I have to move Nitro from the old PC to the new one, but I miss the activation email so I cannot find the number. On the old PC there is only few numbers : 504918xxxxxxxxx I have the invoice number and reference number maybe can help. Let me know how to proceed. Thanks Martina Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted April 26, 2021 Official Nitronaut Report Share Posted April 26, 2021 Hi @Martina Tilola, Thank you for reaching out to us through our Community Forums! I have sent you a direct message about your Nitro Pro serial number. To use that serial number, please ensure that you install Nitro Pro 13 by downloading the installer from the following location: https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 13' link Kind regards, Link to comment Share on other sites More sharing options...
Martina Tilola Posted April 26, 2021 Author Report Share Posted April 26, 2021 All is working now, thank a lot! Martina Link to comment Share on other sites More sharing options...
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