Cannot sign-in to Google Drive

[Roger McAlpine]

Using "Add Place" in the File menu, I can put Google Drive in the list but I cannot sign in to my Google Drive account. After filling in my Google email address, a message appears stating "Couldn't sign you in  This browser or app may not be secure. Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in."

I do not understand what is being asked for, as I was carrying out the sign-in process from within Nitro Pro. By contrast there is no problem signing in to Dropbox. Has anyone an explanation or solution to this problem?

[Reymund G.]

Hi @Roger McAlpine,

Thank you for reaching out to us through our Community Forums!

I performed a test on my end and I received the same error message when signing in to Google via File > Open > Add Place. Please allow us to check this issue and I'll get back to you once I have an update.

Could you please provide what is the version and build of your Nitro Pro? This information can be located under the Help tab > About Nitro Pro. 

Kind regards,

[Roger McAlpine]

Thanks for your response. Installed version is Nitro Pro 12.16.9.574

[Roger McAlpine]

Has there been any movement on solving this issue since 3rd May?

Regards,

[Grant Johnson]

Having the exact same problem.  Same build of Nitro Pro. Same error message. Any progress on this issue?