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Edges cut off when printing


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George Allen
Posted

Hello. When I print from Nitro the edge of the page is cut off at top and bottom. Using an older Brother MFC laser printer. I do not encounter the problem printing documents from other apps. I've spent a bit of time trying to find a way to fix this, with no luck. Please help. Thank you.

  • Official Nitronaut
Allain Umailin
Posted

Hello @George Allen,

Thank you for reaching out to us through our Community Forums!

-Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. Windows Updates)?
-What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.X.X.X, e.g. 13.2.3.26) or you can go to Control Panel > Programs and Features.
-Are you printing PDF files with mixed page orientations (portrait and landscape)?
-Are you experiencing the same issue when printing to a different printer?

Thank you very much in advance and I am looking forward to hearing back from you.

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