Deactivate Device

[Yew Peng Tan]

Was not able to deactivate NiroPro 12 twice during previous bluescreen of Death Window OS and Harddisk failure.

Now it indicate "Number of Activations Allowed" is "2"

Not able to re-activate again.

When click on "Deativate" at "https://licenses.gonitro.com/prd/portal" it display a pop up "Please select devices to deactivate"

Nothing to find to deactivate.

Please help.

 

[Leslie V]

Hello @Yew Peng Tan

We have recently upgraded our licensing servers and older installers have been discontinued.

Please install the latest Nitro Pro 12 update so you can reactivate successfully: 

https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

[Krish Subramanian]

I tried downloading the nitro pro 12 from the link

https://www.gonitro.com/nps/product-details/downloads

After downloading and unpacking the software, the installation abruptly stopped with the message: 

" Nitro pro set up wizard has failed".

Cant proceed further with the installation of the upgrade.

Please help.

 

 

[Leslie V]

Hello @Krish Subramanian

Thanks for reaching out to us!
Please send me your serial number so I can check. I cannot locate it using the email address that you provided.
I look forward to your response.
 

[Yew Peng Tan]

On 5/18/2021 at 12:09 AM, Leslie V. said:

Hello @Yew Peng Tan

We have recently upgraded our licensing servers and older installers have been discontinued.

Please install the latest Nitro Pro 12 update so you can reactivate successfully: 

https://www.gonitro.com/nps/product-details/downloads

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.
 

Great and thank you.

Finally, my NITRO PRO 12 is activated successfully