Mauricio Posted May 18, 2021 Report Share Posted May 18, 2021 The software Says: The serial number entered does not exist. When I go to the portal it says: Status Active, number of activations zero. Number of activations allowed 2. I can dm my serial number. Don't want to post it in public. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 18, 2021 Official Nitronaut Report Share Posted May 18, 2021 Hello @Mauricio Thank you for your message! Please install the latest Nitro Pro 12 update so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
Mauricio Posted May 18, 2021 Author Report Share Posted May 18, 2021 That worked. Thanks! Link to comment Share on other sites More sharing options...
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