Mathew File Posted May 19, 2021 Report Share Posted May 19, 2021 (edited) hi there, My IT guy asked me to contact you to get help as he could not activate the account/key since we changed the computer. * can someone please help or give me a number to call? Edited May 19, 2021 by Leslie V. Confidential Info Deleted Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 19, 2021 Official Nitronaut Report Share Posted May 19, 2021 Hello @Mathew File Thank you for your message - I can help you out. Please install the latest Nitro Pro 12 update. Note, that it should be version 12, not 13: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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