Geoffrey Chu Posted May 19, 2021 Report Share Posted May 19, 2021 I regularly get the following error message upon opening Nitro Pro (13.6.0.108): An error has occurred within our system. Please try again or contact support if this error persists. (Error 401). This error message consistently occurs every time I start Nitro Pro and has been happening now for at least 12 months. Would appreciate your advice. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 20, 2021 Official Nitronaut Report Share Posted May 20, 2021 Hello @Geoffrey Chu Thank you for reaching out to us through our Community Forums! This is one of the issues in our older builds. We have released 13.40 recently, please update your copy: https://www.gonitro.com/nps/product-details/downloads Please let us know how that goes. Link to comment Share on other sites More sharing options...
Geoffrey Chu Posted May 21, 2021 Author Report Share Posted May 21, 2021 Thanks Leslie. That has fixed the problem. Link to comment Share on other sites More sharing options...
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