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Michelle Pattenden
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Michelle Pattenden

Hi A friend of mine purchased nitro pro only a few days ago and cannot remember his login details to be able to request signatures from clients.

We have tried unsuccessfuly to get support or a reset of password but no email ever comes.

He was looking at getting adobe and i recommended Nitro but support is not very good when you have just purchased a item.

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Allain Umailin

Hello @Michelle Pattenden,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience.

To further assist your friend, could you please provide his email address he used to create a Nitro Sign account?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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