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Edit PDF Issue - Black Boxes


Andrew Metros
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Andrew Metros

When I edit PDFs that are sent to me from a specific organization, many black boxes show up on the PDF. 


Has Nitro encountered this issue before? How can I edit the PDF without the black boxes showing up?   

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  • Official Nitronaut

Hello @Andrew Metros

Thank you for posting on our Community Forums!

So that we can troubleshoot the problem, please provide me with the following:

- A detailed description of the issue you are experiencing
- The file you are working on
- What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.)
- The exact steps you are taking
- A screen shot of what you are seeing or any error message you are receiving

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