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Francesca Orsini
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Allain Umailin

Hello @Francesca Orsini,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience.

If you have not yet installed the version you purchased, you may use the following direct MSI installer links:

x32 http://install.nitropdf.com/professional_13400811/en/retail/nitro_pro13_ba_x86.msi
x64 http://install.nitropdf.com/professional_13400811/en/retail/nitro_pro13_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number 50490x-xxxxxx-x97650 (complete key has been sent privately)

Thank you for choosing Nitro and I hope this helps.

Edited by AllainU
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