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-24: activation error


ANU MAHESHWARI
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ANU MAHESHWARI

I am getting this error code. I have two licenses available to use but still getting this issue.

Please help! 

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Leslie Villarin

Hello @ANU MAHESHWARI

Thank you for posting on our Community Forums!

Please provide me with the serial number you are trying to use so I can check.

Cheers!

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ANU MAHESHWARI

Could someone get back to me on this? I sent over the serial number also on Wed 

 

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Reymund G.

Hi @ANU MAHESHWARI,

Thank you for reaching out to us through our Community Forums!

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page - https://www.gonitro.com/support/upgrade. 

Alternatively, you can upgrade to the latest build of Nitro Pro 12 (12.16.9.574). Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13.  

You can find Nitro Pro 12.16.9.574 installer from the link below and activate it with your current Nitro Pro 12 serial number. 

https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link 

Kind regards,

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