nir oren Posted June 2, 2021 Report Share Posted June 2, 2021 after upgrade my windows 10 . i need to activate my nitro. i am trying to activate my licence but i get .Please select devices to deactivate. no device show to deactivate. please advise. thnx Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 2, 2021 Official Nitronaut Report Share Posted June 2, 2021 Hello @nir oren, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 3, 2021 Official Nitronaut Report Share Posted June 3, 2021 Hello @nir oren, Thank you for the private messages. Please note that we no longer support Nitro Pro 9 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installers below and activate it with your current Nitro Pro 9 serial number: 23460x-xxxxxx-x05404 x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Thank you for choosing Nitro and I hope this helps Link to comment Share on other sites More sharing options...
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