Andrew Copple Posted June 14, 2021 Report Share Posted June 14, 2021 (edited) I have the same issue as this user: -24 Activation Error with 12.14.0.558 - Activation/ Installation - Nitro Community Forums (gonitro.com) After upgrading to 12.16.9.574, user's Nitro crashes when attempting to print to a Kyocera printer. It is not possible to roll back to a previous version of Nitro 12 (which do not have the printer issue) without running into the license activation issue (in the above linked thread). It seems this is a known issue and there are no plans to fix this without forcing us to spend thousands on upgrading our users to v13. Is there a known solution to this? Edited June 14, 2021 by Andrew Copple Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 15, 2021 Official Nitronaut Report Share Posted June 15, 2021 Hello @Andrew Copple Thanks for posting on our Forums! We have created a business support ticket so we can reach out to you directly. Cheers! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now