Wes G Posted June 30, 2021 Report Share Posted June 30, 2021 Serial Number 234600 xxxxxx 286975 Version 12 Status Active Number of Activations 0 Number of Activations Allowed 2 Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 1, 2021 Official Nitronaut Report Share Posted July 1, 2021 Hello @Wes G, Thank you for reaching out to us through our Community Forums! Please note that we no longer support Nitro Pro 8 and its activation servers have been shut down which is why you are getting an error message. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer in this page and activate it with your current Nitro Pro 8 serial number 234600-xxxxxx-286975: https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Wes G Posted July 1, 2021 Author Report Share Posted July 1, 2021 When I enter that key it tells me it is for a different version. Link to comment Share on other sites More sharing options...
Wes G Posted July 4, 2021 Author Report Share Posted July 4, 2021 Any feedback on this ? I am not able to activate Nitro Pro 12. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 4, 2021 Official Nitronaut Report Share Posted July 4, 2021 Hello @Wes G, Could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? This window should show the exact build of the program (format is 12.XX.X.XXX, e.g. 12.16.9.574). Same information is available by going to Control Panel > Programs and Features. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Wes G Posted July 4, 2021 Author Report Share Posted July 4, 2021 I installed Nitro Pro 12.16.3.574 saw one of your other posts with a link to Nitro Pro 12.16.9.574 and that activated, thank for your help. Link to comment Share on other sites More sharing options...
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