Gerard Kellett Posted July 1, 2021 Report Share Posted July 1, 2021 Hi Every time I Open NitroPro 12.16.9.574 I get the message "An error has occurred within our system. Please try again or contact support if this error persists. (Error 401)." I click on the OK button and the program opens up and works as normal. I have tried removing th eprogram and reinstalling it. I have also logged out of my nitro account and back in but the probelm persists. Any way to fix this issue Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 1, 2021 Official Nitronaut Report Share Posted July 1, 2021 Hello @Gerard Kellett, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please open your Nitro Pro 12, confirm the error message, logout from Nitro Sign at the upper-right corner of the program, close then relaunch Nitro Pro, reset your Nitro Sign password and re-login Nitro Sign? How did it go? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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