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Nitro Pro 13 will not install

Laura Barry

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Laura Barry

I upgraded to 13...but could not activate on one of my 2 computers. I tried deactivating my current version and got a number of error messages, so I just uninstalled the other version. Upon trying to install 13, it tells me my brother printer is prohibiting. I tried ALL the suggestions...none worked so I uninstalled the printer. Still nothing worked. I have tried everything I have seen on this site to no avail. I cannot work now because I uninstalled the original version. 


Edited by Laura Barry
correcting in wording
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  • Official Nitronaut
Allain Umailin

Hello @Laura Barry,

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to install and activate your Nitro Pro 13 using serial number 504981-xxxxxx-405915

Do you still need further assistance here?

Thank you very much in advance and I am looking forward to hearing back from you.

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