Rejean Paquet Posted July 12, 2021 Report Share Posted July 12, 2021 I was getting a 401 error every time I opened NITRO, see screenshot https://1drv.ms/u/s!Ai65PzMQJYp94gRzIM3jo2-L0bWv to fix it I decided to uninstall and reinstall NITRO. Nitro is now uninstalled. But I don't remember which version I had installed, also I will need to get my serial number to activate it. I need help on HOW to proceed from here. Thanks. Rejean Paquet Link to comment Share on other sites More sharing options...
Rejean Paquet Posted July 12, 2021 Author Report Share Posted July 12, 2021 20 minutes ago, Rejean Paquet said: I was getting a 401 error every time I opened NITRO, see screenshot https://1drv.ms/u/s!Ai65PzMQJYp94gRzIM3jo2-L0bWv to fix it I decided to uninstall and reinstall NITRO. Nitro is now uninstalled. But I don't remember which version I had installed, also I will need to get my serial number to activate it. I need help on HOW to proceed from here. Thanks. Rejean Paquet *update* I found an old email from Cleverbridge with my serial number and I link to download version 12. So I downloaded v.12 and now it's activated with the serial number provided. Now after I started NITRO I got the ERROR 401. I logged out of NITRO and closed NITRO. Then I started NITRO, no error, I logged on, still no error. so far so good. Link to comment Share on other sites More sharing options...
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