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No puedo activar nitro Pro 12


Cristhian Garcia

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Cristhian Garcia

Reisntale el SO de mi PC y al momento que voy a activar el Nitro me sale activacion manual, sigos los pasos me envia a este URL www.nitropropdf.com/es/activation, ingreso el id de activación y el numero de serie y me sale el mensaje "datos no validos"... Por favor su ayuda, gracias

 

Re-install the OS of my PC and when I am going to activate the Nitro I get manual activation, follow the steps it sends me to this URL www.nitropropdf.com/es/activation, I enter the activation id and the serial number and me I get the message "invalid data" ... Please your help, thank you

Edited by AllainU
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  • Official Nitronaut
Allain Umailin

Hello @Cristhian Garcia,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide the serial number of your Nitro Pro?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

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  • Official Nitronaut
Allain Umailin

Hello @Cristhian Garcia,

Thank you for the private message.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down which is why you are getting an error message.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 

Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13.  

You can find Nitro Pro 12 Spanish installer links below and activate using your version 11 serial number 234600-xxxxxx-008550:

x32 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x64.msi 

Thank you for choosing Nitro and I hope this helps.

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  • 2 months later...

hola quue tal tengo el  mismo problema tengo una version Nitro pro 7.3.1.10 con licencia S.O. win7.

compre un equipo WIn10 y al realizar la activacion sale mensaje de error desconocdido.

desactive la licencia en el otro equipo y no puedo pasarlo al nuevo

-----------------------------------

Hello, how are you? I have the same problem, I have a Nitro pro 7.3.1.10 version with an S.O. license. win7. I bought a WIn10 device and upon activation I get an unknown error message. deactivate the license on the other machine and I can't pass it on to the new one

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Allain Umailin

Hello @Ulises Alanis,

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 7 and its activation servers have been shut down which is why you are having issues activating.

We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 

Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13.  

You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro serial number 234600-xxxxxx-418664:

https://www.gonitro.com/es/nps/product-details/downloads 

If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline Spanish MSI packages:

x32 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x64.msi 

Important: If you are using Chrome or any of the Chromium-based browsers (e.g., Vivaldi, etc.) and you are unable to access the above installer links, you're more than likely experiencing the results of a new security feature that was silently pushed out to the browsers, which blocks .exe/.msi/etc downloads without any visible error or prompt on the browser's frontend user space. In order to bypass this, please try these steps:

a. Right-click the link you're trying to download, and select "Save link as..."
b. Choose your save location and select "Save"
c. On the bottom edge of your browser window, the Downloads bar should now appear and the file will show up with a red error icon, attempting to block the download. Press the caret button and select "Keep"

Thank you for choosing Nitro and I hope this helps.

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