working bad with update NITRO PRO 13 from 13.22.0.414 to 13.33.2.645

[Javier Miranda]

We have 3 licenses of Nitro Pro 13. The old version was 13.22.0414 and new is 13.33.2.645. Since we udpate tje 3 licenses there are several documents thna we can´t read well.  However we can with Acrobat Reader.

[Allain Umailin]

Hello @Javier Miranda,

Thank you for reaching out to us through our Community Forums!

We would love to have copies of a few sample documents you are having issue with Nitro Pro 13. Is this possible?

If yes, please send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Lastly, how was these document created and what software was used?

Thank you very much in advance and I am looking forward to hearing back from you.