Tony Appleton Posted July 23, 2021 Report Share Posted July 23, 2021 I have down loaded, multiple time, this the latest build of Pro13 and even purchase a new licence on top of the already held 4 licenses for Pro13 but neither I nor my computer tech have been able to install the program onto my computer. Each time we try it gets to about 98% downloaded and crashes with the following notice - ! Nitro Pro set up wizard has failed. Help because we have no idea why this is happening. The reason we are trying to install the latest build is because the Pro13 build that was installed has been causing Windows Explorer to refresh every 20 seconds which was becoming very disruptive. Would very much appreciate your assistance to get this new build installed. Cheers Tony Appleton Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 23, 2021 Official Nitronaut Report Share Posted July 23, 2021 Hello Tony, Thanks for reaching out to us! Kindly try using the direct links for the installers below: x64 https://install.nitropdf.com/professional_13450917/de/retail/nitro_pro13_ba_x64.msi x32 https://install.nitropdf.com/professional_13450917/de/retail/nitro_pro13_ba_x86.msi Please let us know how that goes. Link to comment Share on other sites More sharing options...
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