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Search not working

John Heinser

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John Heinser


I am testing the trial version of Nitro Pro ( under Windows 10 Home (10.0.19041)

When searching .pdf documents (I have tested several), search does not yield correct results. Possible reason:

When selecting/copying text from .pdf and pasting into a text editor, the result is the following:

  • pdf text: "who have been issued".
  • copied and pasted text: "w hho h aavve b eeeen i ssssuueed"

I have done all the standard things uninstalled, reinstalled, cleared registry etc.

Any help kindly appreciated.

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  • Official Nitronaut

Hello @John Heinser

Thanks for reaching out to us!

I tested random PDF files I have and the search tool works fine on my end.

Can you please provide us with a sample file so we can test and investigate?

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