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Cannot activate/reactivate Nitro Pro 12

Michael Wagner

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Michael Wagner

Application stopped working not could open (hung at start pic), did repair and did not work, so needed to install new. Will not activate/deactivate my license. need help. 

Edited by Michael Wagner
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  • Official Nitronaut

Hello @Michael Wagner

Thank you for posting on our Community Forums!

Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.

NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. 
Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307

When your system is back up, close all your open applications and install Nitro Pro  from the page (please scroll down the webpage) I have provided below:

I hope this helps! Please let me know how that goes.

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