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I have a nitro Pro 9 version

Akef Akef

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I had a nitro 9 version, and was very happy with the same.
For simee unforseeen reasons, I had to format my computer last week.
Now when i go back to install nitro, it says no support for a outdated version.

If i am happy with what i paid for, why should i pay more and yet once agan for a Software I already subscribed to.

Please assist

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  • Official Nitronaut
Reymund Oyong

Hello @Akef Akef,

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 11 and older and its activation servers have been shut down. 

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page - https://www.gonitro.com/support/upgrade. 

Alternatively, you can upgrade to the latest build of Nitro Pro 12.
Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. 

You can find Nitro Pro 12 installer from the link below and activate it with your current Nitro Pro 9 serial number.
https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link 

Kind regards,

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John McConnell

All well and good.

BUT! At the HIGH cost of this software you do realise that us poor home users will have to go elsewhere as your ridiculous "special upgrade offer" is almost more than MS Office 365 Professional.

It might even be cheaper to go to Adobe instead.

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