Jump to content

Unable to Activate


Recommended Posts


My Window clashed and needed to reset so could not deactivate Nitro.  I re-installed my Nitro Pro 13 and tried to activate it.

Unfortunately, it said my serial number is not valid and also could not find my license.

I bought this Pro 13 on June 9, 2020.  Please let me know what other information you'd like to receive.

Thank you very much.

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Hello @Kit TAE,

Thank you for reaching out to us through our Community Forums!

I have sent you a message about the details of your Nitro PDF Pro license that was purchased around June 2020 under your email address. 
Please let us know if you have questions about your current Nitro PDF Pro license. 

Kind regards,

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.