Jump to content

When starting error 401 persists


Taro Chellaram
 Share

Recommended Posts

Taro Chellaram

Whenever I start my Nitro pdf pro I get error message "An error has occurred within our system. Please try again or contact support if this error persists. (Error 401)

How can I correct it?

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Taro Chellaram,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, please open your Nitro Pro 12, confirm the error message, logout from Nitro Sign at the upper-right corner of the program, close then relaunch Nitro Pro, reset your Nitro Sign password and re-login Nitro Sign? 

If the error re-occurs after few days, please let me know so we can check our resources.

Thank you for choosing Nitro and I hope this helps.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.