rcdavis Posted February 11, 2017 Report Share Posted February 11, 2017 I bought version 8 and then upgraded to version 8.5. Last year, I upgraded to version 10. Shortly after that, my hard drive crashed, losing all my data, then my cancer flared up, so I never installed the version 10 upgrade. I now have a new computer, but version 10 will not take my serial number. I can't send a trouble ticket to support without a serial number, which is the problem in the first place. How can one get their version 10 to to take the upgrade serial number? I hope this forum is monitored. I would upgrade to version 11, but I have a shorter term outlook with brain cancer. Your help is appreciated. Richard Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.