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Only if you have Business license

John McConnell

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  • Official Nitronaut
Allain Umailin

Hello @John McConnell,

Thank you for reaching out to us through our Community Forums and our sincere apologies for the inconvenience.

Looking at your purchase records, I can see you have Nitro Pro 11 which is already discontinued as documented in our Sunset Policy: https://www.gonitro.com/support/sunset-policy 

We totally understand that the upgrade fee has increased and as an alternative, you can upgrade to the latest build of Nitro Pro 12 for free.

You can find the Nitro Pro installer on this page and activate it with your current Nitro Pro 11 serial number 234601-xxxxxx-001431:


Thank you for choosing Nitro and I hope this helps.

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