Nitro Pro refreshes Windows Explorer every 20 seconds

[Mark Stanton]

Hi,

I am running Nitro Pro 13.46.0.937 on Windows 10 Professional and about every 20 seconds it refreshs Windows Explorer. 

Has anyone experienced this problem and know of a fix? 

I have tried uninstalling and reinstalling Nitro Pro a few times using the following link, without any success: https://install.nitropdf.com/professional_13460937/en/retail/nitro_pro13_ba_x64.msi

Cheers,
Mark

Edited August 7, 2021 by Mark Stanton

[Allain Umailin]

Hello @Mark Stanton,

Thank you for reaching out to us through our Community Forums and our sincere apologies for this inconvenience.

We have received reports from a few users having the same behavior and we are still investigating with our product team.

In the meantime, please uninstall your Nitro Pro 13.46, delete the 13.46 installer, reboot your machine and install Nitro Pro 13.31 using below x64-bit MSI package:

http://install.nitropdf.com/professional_13310605/en/retail/nitro_pro13_ba_x64.msi

Lastly, we recommend to follow our Release Notes located on our site https://www.gonitro.com/support/documentation/release-notes 

On behalf of Nitro, I apologize for the inconvenience.