Rabi Al-Tork Posted August 12, 2021 Report Share Posted August 12, 2021 Hello, I have been facing "-79 Activation Error" while trying to activate my installed nitro, installed nitro version is (12.16.3.574). I already tried disabling antivirus and reactivating but still got the same error, could you please help me, thanks. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 12, 2021 Official Nitronaut Report Share Posted August 12, 2021 Hello @Rabi Al-Tork, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted August 18, 2021 Official Nitronaut Report Share Posted August 18, 2021 Hello @Rabi Al-Tork, Thank you for the private messages and I hope you are doing fine today. We want to make you aware of the change to your product that may affect its activation performance. To continue offering our customers the very best PDF tools, we have upgraded our servers and has shut down the one your older version of Nitro Pro runs on so please update to Nitro Pro 12.16.9.574 by getting the installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 23460x-xxxxxx-432732 Thank you for choosing Nitro and stay safe always! Link to comment Share on other sites More sharing options...
Rabi Al-Tork Posted August 19, 2021 Author Report Share Posted August 19, 2021 12 hours ago, AllainU said: Hello @Rabi Al-Tork, Thank you for the private messages and I hope you are doing fine today. We want to make you aware of the change to your product that may affect its activation performance. To continue offering our customers the very best PDF tools, we have upgraded our servers and has shut down the one your older version of Nitro Pro runs on so please update to Nitro Pro 12.16.9.574 by getting the installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 23460x-xxxxxx-432732 Thank you for choosing Nitro and stay safe always! Thank you AllainU, This resolved my issue, have a nice day. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now