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Unable to activate - its back!!!!!!

Tony Mason

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DOne all the following, it worked once, rebooted machine and back to where I started, it seems like this is now very much something to do with not being able to see the Nitro server, but having turned off firewall, deleted 3 nitro entries in firewall and recreated them. Still back at where I started.

1. Run Revo Uninstaller to uninstall (or delete traces from previous installations) your Nitro Pro:



2. Delete all Nitro Pro installers from your machine then reboot it.


3. Download and install Nitro Pro 13.46 Business using below x64-bit package:



4. After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number


5. If step 4 did not help, go to Start > search for cmd.exe > right-click > Run as Administrator. Enter the path for 'ControlActivation.exe' located in your installation folder of Nitro Pro, then your serial number. Eg. C:\Program Files\Nitro\Pro\13\ControlActivation.exe


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  • Official Nitronaut
Reymund Oyong

Hi @Tony Mason

Thank you for reaching out to us through our Community Forums!

I can see that you have an existing support case related to this issue and it has been reopened. 
We have already reached out to you through that support case for further troubleshooting. 

Kindly direct your activation concerns and issues through that ticket. 

Kind regards, 

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