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Cannot activate product

Kathy Putnam

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Kathy Putnam

We got new computers, and I installed version, but cannot activate it.  It comes up with Activate Manually and when I do what is says on the 1st step, it says to click nitropdf.com/activation, which takes me to a blank screen with Activation Certificate at top and flags in middle???

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  • Official Nitronaut
Allain Umailin

Hello @Kathy Putnam,

Thank you for reaching out to us through our Community Forums!

Looking at your account records, I can see multiple versions of Nitro Pro.

In order to further assist you, could you please provide the serial number of your Nitro Pro 12 you are having issue activating?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

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