william keenan Posted August 29, 2021 Report Share Posted August 29, 2021 (edited) Hi, my laptop SSD Drive crashed, so reinstalled windows. Trying to install and activate Nitro PDF Pro but my license 234***-******-****** is Inactive. Why? My Upgrade Assurance key is: NUA************* Edited August 31, 2021 by Reymund G. Link to comment Share on other sites More sharing options...
william keenan Posted August 29, 2021 Author Report Share Posted August 29, 2021 When attempting Activate on version 12.16.9.574 then I get error: The serial number entered does not exist. Tried version 13 and same error Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 1, 2021 Official Nitronaut Report Share Posted September 1, 2021 Hi @william keenan Thank you for reaching out to us through our Community Forums! I have sent you a direct message regarding the details of your Nitro PDF Pro serial number. Please check your inbox and follow the steps so you could proceed with activating Nitro PDF Pro 12.16.9.574. Kind regards, Link to comment Share on other sites More sharing options...
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