Emily Wilson Posted August 30, 2021 Report Share Posted August 30, 2021 My license for Nitro Pro 12 is not accepted by the upgrade Portal. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted September 1, 2021 Official Nitronaut Report Share Posted September 1, 2021 Hi @Emily Wilson Thank you for reaching out to us through our Community Forums! I understand that you are trying to upgrade your version 12 serial number to version 13 through our upgrade portal. Please provide your serial number so we could check it records on our end and see the eligibility for upgrade to version 13. Kind regards, Link to comment Share on other sites More sharing options...
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