Jump to content

Version 10 link is 404 Not Found

Fred Martin

Recommended Posts

Using the support pages, I received a list of our company's Nitro purchases, including one that was on a PC that we recently retired and which we believe is deactivated.  On the page for the serial number in question, is the product download link for Nitro 10, but the link is broken now, 404 error.  Can the particular version for our license still be downloaded?

On the page that shows the activations for that particular serial number, it shows 0 activations alright, but it shows the version number as 12, not 10.  We don't own any version 12.



Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Hi @Fred Martin

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 11 and older and its activation servers have been shut down.
Thus, any new activation or deactivation attempts on these versions will no longer work. Also, access to the installer of discontinued versions are no longer available.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. 
If you are interested to upgrade your existing serial number to version 13, please provide your serial number so we can check its eligibility.

Alternatively, you can upgrade to the latest build of Nitro Pro 12 which is
Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13.  

You can find Nitro PDF Pro installer from the link below and activate it with your current version 10 serial number. 
https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link 

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.