Kathleen Sedita Posted September 9, 2021 Report Posted September 9, 2021 We are attempting to install Nitro Pro 11 on the new computers but the install is failing. We need Nitro Pro 11 on these new PCs in order to be able to retire our current PCs. Please help
Official Nitronaut Leslie V Posted September 10, 2021 Official Nitronaut Report Posted September 10, 2021 Hello @Kathleen Sedita Thanks for reaching out to us! I am happy to assist you. Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 11serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance.
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