foohch@yahoo.com Posted September 13, 2021 Report Posted September 13, 2021 Hi, I am having problem of trying to deactivate my old Niro Pro 10 program. It was wiped out because my pc was corrupted and I have no way to get into the Nitro Pro 10. I want to reinstall to a new pc. Please help. Thank you. Regards Fooh CH
Official Nitronaut Reymund Oyong Posted September 14, 2021 Official Nitronaut Report Posted September 14, 2021 Hi @Fooh CH Thank you for reaching out to us through our Community Forums! Please note that we no longer support Nitro Pro 11 and older and its activation servers have been shut down. Thus, any new activation or deactivation attempts on these versions will no longer work. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our Upgrade page - https://www.gonitro.com/support/upgrade. Alternatively, you can upgrade to the latest build of Nitro PDF Pro 12 which is 12.16.9.574. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro PDF Pro 12.16.9.574 installer from the link below and activate it with your current version 10 serial number. https://www.gonitro.com/nps/product-details/downloads - Click the 'Download Nitro Pro 12' link (not the Nitro Pro 13 link) Kind regards,
foohch@yahoo.com Posted September 14, 2021 Author Report Posted September 14, 2021 Dear Mr. Reymund G. Thank you so much for your help. I was able to install Nito Pro 12 on my new pc. Regards, Fooh Choon Hee
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