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Posted

Hi i have nitro pro 11, i am getting a new work PC with new SSD, how do i find me serial number? and how do i move my license to this new machine? 

I have searched through my emails and cannot find the after purchase email from nitro pro

Thank you for your help 

  • Official Nitronaut
Posted

Hello @Oliver Bush

Thanks for contacting Nitro!

Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using your email)
3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant)

If you did not purchase Nitro from our website, and have the CD, your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchase Nitro from a re-seller we will not have the information on our systems)

Looking forward to hearing back from you.
 

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