Leonie Hirst Posted September 15, 2021 Report Share Posted September 15, 2021 Hi, I have Nitro Pro v12 installed on my desktop and activated a while ago. I am now trying to activate it on my laptop, but get the error 'The serial number entered does not exist'. The online activation help is worse than useless. I have tried deactivating but it asks me to choose a device to deactivate without offering any way to do that. From spending a fruitless hour attempting to get it to work, it seems as if the only way to activate on my laptop is to pay for an expensive upgrade on both my desktop and laptop? Really poor if so - I don't use it often enough on my laptop to make it worthwhile and I do not want to pay £££ for an upgrade I don't need on my desktop. Please help! Link to comment Share on other sites More sharing options...
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